/* ===== 问题排查页 ===== */
.page-faq {
  --faq-accent: var(--sky);
  --faq-hero-bg: linear-gradient(168deg, rgba(127, 178, 232, 0.42) 0%, rgba(246, 248, 251, 0.96) 52%, rgba(237, 227, 212, 0.6) 100%);
}

.page-faq #search-fix { --faq-accent: var(--sky); }
.page-faq #booking-fix { --faq-accent: var(--red); }
.page-faq #order-fix { --faq-accent: var(--gold); }
.page-faq #after-fix { --faq-accent: var(--green); }
.page-faq #contact-help { --faq-accent: var(--stone); }

.page-faq .container,
.page-faq .faq-split__main,
.page-faq .faq-split__aside {
  min-width: 0;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--faq-hero-bg);
  padding-block: clamp(1.75rem, 4vw, 2.75rem) clamp(2rem, 4.5vw, 3.25rem);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -12%;
  bottom: -72%;
  width: min(42rem, 92%);
  aspect-ratio: 1 / 1;
  border-radius: 50%;
  background: radial-gradient(circle at 34% 34%, rgba(27, 98, 184, 0.16), transparent 66%);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

.page-faq .faq-hero h1 {
  margin: 0.45rem 0 0.9rem;
  font-size: clamp(1.85rem, 4.6vw, 3.1rem);
  line-height: 1.18;
  letter-spacing: -0.015em;
  max-width: 19ch;
}

.page-faq .faq-hero__desc {
  margin: 0;
  max-width: 42ch;
  font-size: clamp(1rem, 1.55vw, 1.075rem);
  line-height: 1.82;
  color: var(--muted);
}

.page-faq .faq-hero__panel {
  align-self: end;
  padding: clamp(1.15rem, 2.4vw, 1.6rem);
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: rgba(255, 255, 255, 0.86);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-hero__panel-title {
  margin: 0 0 0.9rem;
  font-size: 1.02rem;
  line-height: 1.5;
  color: var(--deep);
}

.page-faq .faq-check {
  counter-reset: fc;
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.7rem;
}

.page-faq .faq-check li {
  counter-increment: fc;
  position: relative;
  padding-left: 1.95rem;
  font-size: 0.93rem;
  line-height: 1.68;
  color: var(--muted);
}

.page-faq .faq-check li::before {
  content: counter(fc);
  position: absolute;
  left: 0;
  top: 0.16em;
  width: 1.3rem;
  height: 1.3rem;
  border-radius: 50%;
  background: var(--sky);
  color: #ffffff;
  font-size: 0.72rem;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  display: grid;
  place-items: center;
}

/* ---------- 分类快捷条 ---------- */
.page-faq .faq-quickbar {
  padding-bottom: clamp(1.25rem, 3vw, 2rem);
}

.page-faq .faq-quickbar__list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-quickbar__link {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.55rem 1.05rem;
  border: 1.5px solid var(--line-strong);
  border-radius: var(--r-pill);
  background: var(--snow);
  color: var(--deep);
  font-size: 0.93rem;
  font-weight: 600;
  text-decoration: none;
  transition: transform 0.24s ease, border-color 0.24s ease, box-shadow 0.24s ease;
}

.page-faq .faq-quickbar__link::before {
  content: "";
  flex: none;
  width: 0.55rem;
  height: 0.55rem;
  border-radius: 50%;
  background: var(--sky);
}

.page-faq .faq-quickbar__link--red::before { background: var(--red); }
.page-faq .faq-quickbar__link--gold::before { background: var(--gold); }
.page-faq .faq-quickbar__link--green::before { background: var(--green); }
.page-faq .faq-quickbar__link--stone::before { background: var(--stone); }

.page-faq .faq-quickbar__link:hover,
.page-faq .faq-quickbar__link:focus-visible {
  transform: translateY(-2px);
  border-color: var(--sky);
  box-shadow: var(--shadow-soft);
}

/* ---------- 分区通用 ---------- */
.page-faq .faq-block {
  scroll-margin-top: 5.5rem;
}

.page-faq .faq-block__head {
  max-width: 46rem;
  margin-bottom: clamp(1.5rem, 3vw, 2.25rem);
}

.page-faq .faq-block__head a {
  color: var(--sky);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 检索三步图 ---------- */
.page-faq .faq-flowwrap {
  margin-bottom: clamp(1.5rem, 3vw, 2.25rem);
  padding: clamp(0.9rem, 2.4vw, 1.4rem);
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: var(--snow);
  box-shadow: var(--shadow-soft);
  overflow-x: auto;
}

.page-faq .faq-flow {
  display: block;
  width: 100%;
  min-width: 40rem;
  height: auto;
}

.page-faq .faq-flow__box {
  fill: rgba(127, 178, 232, 0.16);
  stroke: rgba(27, 98, 184, 0.3);
  stroke-width: 1.5;
  transition: fill 0.24s ease, stroke 0.24s ease;
}

.page-faq .faq-flow__step:hover .faq-flow__box {
  fill: rgba(127, 178, 232, 0.32);
  stroke: var(--sky);
}

.page-faq .faq-flow__dot {
  fill: var(--snow);
  stroke: var(--gold);
  stroke-width: 2;
}

.page-faq .faq-flow__num {
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 700;
  fill: var(--deep);
}

.page-faq .faq-flow__label {
  font-family: var(--font-sans);
  font-size: 15px;
  font-weight: 700;
  fill: var(--deep);
}

.page-faq .faq-flow__note {
  font-family: var(--font-sans);
  font-size: 12.5px;
  fill: var(--stone);
}

.page-faq .faq-flow__arrow {
  fill: none;
  stroke: rgba(27, 98, 184, 0.45);
  stroke-width: 2;
}

.page-faq .faq-flow__arrowhead {
  fill: rgba(27, 98, 184, 0.45);
}

/* ---------- 非对称分区 ---------- */
.page-faq .faq-split {
  align-items: start;
  gap: clamp(1.25rem, 3vw, 2.25rem);
}

.page-faq .faq-split__main.stack {
  display: grid;
  gap: 0.7rem;
}

.page-faq .faq-split__aside {
  width: 100%;
}

/* ---------- 折叠面板 ---------- */
.page-faq .faq-item {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: var(--snow);
  transition: border-color 0.24s ease, box-shadow 0.24s ease;
}

.page-faq .faq-cards .faq-item + .faq-item {
  margin-top: 0;
}

.page-faq .faq-item[open] {
  border-color: var(--line-strong);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-item summary {
  position: relative;
  list-style: none;
  cursor: pointer;
  padding: 1rem 3rem 1rem 1.3rem;
  font-size: 1rem;
  font-weight: 700;
  line-height: 1.55;
  color: var(--deep);
  transition: background-color 0.2s ease;
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary:hover {
  background: rgba(27, 98, 184, 0.045);
}

.page-faq .faq-item summary:focus-visible {
  outline: 2px solid var(--sky);
  outline-offset: -2px;
}

.page-faq .faq-item summary::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 4px;
  background: var(--faq-accent);
  opacity: 0;
  transition: opacity 0.24s ease;
}

.page-faq .faq-item[open] summary::before {
  opacity: 1;
}

.page-faq .faq-item summary::after {
  content: "";
  position: absolute;
  right: 1.2rem;
  top: 1.35rem;
  width: 0.55rem;
  height: 0.55rem;
  border-right: 2px solid var(--muted);
  border-bottom: 2px solid var(--muted);
  transform: rotate(45deg);
  transition: transform 0.24s ease, border-color 0.24s ease;
}

.page-faq .faq-item[open] summary::after {
  transform: rotate(-135deg);
  border-color: var(--faq-accent);
}

.page-faq .faq-item__body {
  padding: 0.95rem 1.3rem 1.2rem;
  border-top: 1px solid var(--line);
  font-size: 0.95rem;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-item__body > p {
  margin: 0 0 0.6rem;
}

.page-faq .faq-item__body > p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__body a {
  color: var(--sky);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 编号步骤 ---------- */
.page-faq .faq-steps {
  counter-reset: fstep;
  list-style: none;
  margin: 0 0 0.65rem;
  padding: 0;
  display: grid;
  gap: 0.55rem;
}

.page-faq .faq-steps li {
  counter-increment: fstep;
  position: relative;
  padding-left: 2.15rem;
  line-height: 1.68;
}

.page-faq .faq-steps li::before {
  content: counter(fstep);
  position: absolute;
  left: 0;
  top: 0.14em;
  width: 1.5rem;
  height: 1.5rem;
  border: 2px solid var(--gold);
  border-radius: 50%;
  background: var(--snow);
  color: var(--deep);
  font-size: 0.72rem;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  display: grid;
  place-items: center;
}

/* ---------- 时段提示卡 ---------- */
.page-faq .faq-tipcard {
  align-self: start;
  padding: 1.25rem 1.4rem 1.35rem;
  border: 1px solid var(--line);
  border-left: 4px solid var(--red);
  border-radius: var(--r-lg);
  background: var(--snow);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-tipcard h3 {
  margin: 0 0 0.7rem;
  font-size: 1.05rem;
  color: var(--deep);
}

.page-faq .faq-tipcard p {
  margin: 0 0 0.6rem;
  font-size: 0.93rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-faq .faq-tipcard p:last-child {
  margin-bottom: 0;
}

/* ---------- 六步流程条带 ---------- */
.page-faq .faq-strip__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(1.25rem, 3vw, 2.25rem);
  align-items: center;
}

.page-faq .faq-strip__lead h2 {
  margin: 0 0 0.8rem;
  font-size: clamp(1.35rem, 2.8vw, 1.9rem);
  line-height: 1.3;
  color: var(--deep);
}

.page-faq .faq-strip__lead p {
  margin: 0 0 1.1rem;
  font-size: 0.98rem;
  line-height: 1.8;
  color: var(--stone);
}

.page-faq .faq-strip__media {
  width: 100%;
}

/* ---------- 媒体容器 ---------- */
.page-faq .media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  border-radius: inherit;
}

/* ---------- 订单卡片网格 ---------- */
.page-faq .faq-cards {
  gap: 0.8rem;
}

/* ---------- 售后保障卡 ---------- */
.page-faq .faq-assure {
  align-self: start;
  padding: 1.4rem 1.45rem 1.5rem;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: linear-gradient(160deg, rgba(30, 156, 140, 0.14) 0%, rgba(246, 248, 251, 1) 72%);
}

.page-faq .faq-assure__num {
  margin: 0 0 0.35rem;
  font-family: var(--font-mono);
  font-size: clamp(2.4rem, 6vw, 3.2rem);
  font-weight: 700;
  line-height: 1;
  color: var(--green);
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-assure__label {
  margin: 0 0 1.05rem;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.65;
  color: var(--deep);
}

.page-faq .faq-assure ul {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.6rem;
}

.page-faq .faq-assure li {
  position: relative;
  padding-left: 1.5rem;
  font-size: 0.9rem;
  line-height: 1.68;
  color: var(--muted);
}

.page-faq .faq-assure li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.48em;
  width: 0.72rem;
  height: 0.4rem;
  border-left: 2px solid var(--green);
  border-bottom: 2px solid var(--green);
  transform: rotate(-45deg);
}

/* ---------- 联系渠道 ---------- */
.page-faq .faq-channels {
  gap: clamp(0.9rem, 2vw, 1.3rem);
}

.page-faq .faq-channel {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
  padding: 1.5rem 1.35rem 1.4rem;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: var(--snow);
  overflow: hidden;
  transition: transform 0.24s ease, box-shadow 0.24s ease, border-color 0.24s ease;
}

.page-faq .faq-channel::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 5px;
  background: var(--sky);
}

.page-faq .faq-channel--gold::before { background: var(--gold); }
.page-faq .faq-channel--green::before { background: var(--green); }

.page-faq .faq-channel:hover {
  transform: translateY(-2px);
  border-color: var(--line-strong);
  box-shadow: var(--shadow-lift);
}

.page-faq .faq-channel h3 {
  margin: 0.15rem 0 0;
  font-size: 1.06rem;
  color: var(--deep);
}

.page-faq .faq-channel p {
  margin: 0;
  font-size: 0.93rem;
  line-height: 1.72;
  color: var(--muted);
}

.page-faq .faq-channel__contact {
  font-family: var(--font-mono);
  font-size: 0.98rem;
  font-weight: 700;
  letter-spacing: 0.01em;
  color: var(--deep);
  word-break: break-all;
}

.page-faq .faq-channel__tag {
  margin-top: auto;
  padding-top: 0.6rem;
  border-top: 1px dashed var(--line);
  font-size: 0.82rem;
  color: var(--stone);
}

/* ---------- 收尾 ---------- */
.page-faq .faq-outro {
  max-width: 48rem;
  margin: clamp(1.5rem, 3vw, 2.25rem) 0 0;
  font-size: 0.95rem;
  line-height: 1.78;
  color: var(--muted);
}

.page-faq .faq-outro a {
  color: var(--sky);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-cta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.7rem;
  margin-top: 1.15rem;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
    align-items: end;
  }

  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr);
  }

  .page-faq .faq-split--reverse {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.6fr);
  }

  .page-faq .faq-strip__inner {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
  }
}

/* ---------- 降低动效 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-quickbar__link,
  .page-faq .faq-channel,
  .page-faq .faq-item,
  .page-faq .faq-item summary,
  .page-faq .faq-item summary::before,
  .page-faq .faq-item summary::after,
  .page-faq .faq-flow__box {
    transition: none;
  }

  .page-faq .faq-quickbar__link:hover,
  .page-faq .faq-channel:hover {
    transform: none;
  }
}